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VideoSofts.com > Frequently Asked Questions

Frequently Asked Questions

For frequently asked question about products on our web site, please check following FAQ item first! If you cannot find your answers here, please do not hesitate to contact us at support [@] videosofts [.] com



  • How to download a video software at Videosofts.com? Back to top

    Any products have a "Free Download" link. Just click on it then select your destination. Use a download accelerator such as Internet Download Manager or Flashget for faster download.

  • How to place an order at Videosofts.com? Back to top

    Click on "Order Full Version" then you'll be transferred to Regnow's secure payment page with required information for purchase process.

  • Is your payment secure? Back to top

    Yes, it is! Like most of software vendors and affiliates, any purchase at Videosofts.com will be carried out securely by RegNow - a Digital River Company with ScanAlert Hacker Safe verified.

  • Are our products licensed? Back to top

    Yes, they are! All products and software provided at Videosofts.com are licensed and certified from our vendors. All products of VideoSofts.com are legally provided by the RegNow Affiliation Program with vendors' agreement.

  • Are customers' rights guaranteed? Back to top

    Yes! Customers purchasing products at Videosofts.com will enjoy FULL rights as purchasing them at our product Vendors, including Full Technical Support, Money Back Guarantee (if any), Free Upgrades (if available), and others. Product prices listed at Videosofts.com will exactly be the same to product vendors' (including sale off or promotion) and there is NO additional or hidden fee. So please note that there is NO difference between purchasing products at Videosofts.com and purchasing products at vendors' sites.

    We always leave a customer support email from our vendors for each product. Services like refundment, technical support, product upgrade will be provided by the product vendors.

  • Is your online privacy protected? Back to top

    Yes, it is! Videosofts.com is committed to protect your privacy and will not share any personal information with any third party. At Videosofts.com, we neither collect nor use visitors and purchaser's name, email address, mailing address, phone number, credit card number. We also do not sell, trade, rent or lease your personal information (which you use to contact Videosofts) to others.

    Customers' privacy whose purchase at Videosofts.com will be guaranteed by RegNow. Any and all information collected through RegNow system is treated with the utmost care. For more information, please visit RegNow Privacy Page

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